Effective Date: February 6, 2026
Highmark Painters & Handymen (“Highmark,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.highmarkpaintersandhandymen.com, request a quote, schedule services, or communicate with us by phone, email, or text message.
1. Information We Collect
A. Information You Provide
- Name, phone number, email address
- Service address and project details
- Appointment preferences and communications
- Photos or documents you choose to share
- Billing and invoicing information (payment processing is handled by third-party processors)
B. Information Collected Automatically
- IP address, browser type, and device information
- Website usage and analytics data
- Cookies and similar tracking technologies
C. Information from Third Parties
We may receive limited information from service providers that support our operations, including scheduling, customer management, payment processing, and analytics tools.
2. How We Use Your Information
- Provide estimates and perform requested services
- Schedule jobs and manage customer records
- Communicate appointment confirmations, reminders, and updates
- Send invoices and process payments
- Provide customer support
- Improve our services and website
- Comply with legal, accounting, and regulatory obligations
3. SMS / Text Messaging Privacy & Consent
If you provide your mobile phone number, Highmark Painters & Handymen may send you text messages related to your services. These messages may include appointment confirmations, scheduling updates, job status notifications, invoices, payment reminders, and customer support communications. Promotional messages may be sent only where permitted by law and with appropriate consent.
Message frequency varies based on your interaction with us. Message and data rates may apply.
Your phone number and messaging consent are used solely for business communications and are not sold or shared with third parties for their own marketing purposes.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@highmarkpaintersandhandymen.com or 813-629-2813.
Text messaging services are provided through third-party platforms, including our customer relationship management system (Jobber), which process information on our behalf in accordance with applicable privacy and data protection laws.
4. How We Share Information
We do not sell personal information. We may share information with:
- Service providers that support our operations (CRM, scheduling, invoicing, communications, analytics)
- Payment processors (as applicable)
- Legal or regulatory authorities when required by law
- Parties involved in a business transaction such as a merger or asset sale
5. Cookies and Analytics
We use cookies and similar technologies to operate our website, analyze performance, and improve user experience. You may control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.
7. Data Retention
We retain personal information as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
9. Your Rights and Choices
You may request to update, correct, or delete your personal information by contacting us, subject to applicable laws.
10. Updates to This Policy
We may update this Privacy Policy periodically. The effective date above reflects the most recent version.
11. Contact Information
Highmark Painters & Handymen
12191 W. Linebaugh Avenue, Suite 590
Tampa, FL 33626
Email: info@highmarkpaintersandhandymen.com
Phone: 813-629-2813